Privacy Policy
Privacy Policy
Privacy Policy
Privacy Policy

Privacy Policy

Last Updated: February, 2025

This Privacy Policy (the “Policy”) explains how KEYTAKE Pte. Ltd. (“KEYTAKE,” “we,” “us,” or “our”) collects, processes, stores, and shares your Personal Information and how you can exercise your privacy rights. By accessing or using our websites (including https://www.keytake.ai), applications, software, and related services (collectively, the “Services”), you consent to the data practices described in this Policy. To the fullest extent permitted by law, the provisions below (including Dispute Resolution, Class Action Waiver, and Limitation of Liability) are intended to deter frivolous lawsuits and protect both KEYTAKE and its users.

1. Scope and Applicability

1.1 Who We Are

KEYTAKE is a global provider of software and services based in the United States. This Policy applies whenever you use or interact with our Services, including when you:

  • Visit our websites or use our mobile/desktop applications and tools;

  • Register an account with us;

  • Engage with us at events or via email/social media; and

  • Otherwise communicate with us where this Policy is referenced.

1.2 Personal Information We Collect

We collect both (a) Personal Information you voluntarily provide (e.g., contact details, payment information, user-generated content) and (b) automatically collected information (e.g., IP address, device info, cookie data, analytics).

1.3 Do-Not-Track (DNT) Features

Some browsers and mobile operating systems include a Do-Not-Track (“DNT”) feature that you can activate to signal your preference regarding online tracking. Because no uniform technology standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals. If a standard is adopted in the future, we will follow its guidelines and update this Policy accordingly. To learn more about DNT, visit http://www.allaboutdnt.com.

1.4 Automated Decision Making / Profiling

We do not use automated decision making or profiling (an automated analysis of your personal circumstances).

2. How We Use Your Personal Information

We process Personal Information for various legitimate interests, including:

  • Service Provision and Enhancement: Operating, maintaining, and improving the Services; ensuring you receive the correct regional version of the Services; diagnosing and troubleshooting technical issues; and analyzing user activity to enhance user experience.

  • Communication: Responding to inquiries and sending service-related or promotional messages (from which you can opt out).

  • Legal Compliance and Security: Detecting and preventing fraud or illegal activities; complying with legal obligations; defending our legal rights; and enforcing our Terms of Service.

  • Marketing and Analytics: Conducting optional surveys and marketing campaigns, evaluating their effectiveness, and carrying out analytics using cookies, tracking pixels, or similar technologies.

We may also use anonymized or aggregated data—detached from any personally identifiable information—to improve our offerings.

3. Sharing of Personal Information

We may share your Personal Information with:

  • Service Providers: Such as hosting providers, payment processors, analytics or marketing partners, or IT support.

  • Affiliates and Partners: Where needed for business operations or related legal obligations.

  • Third Parties with Your Consent: If you explicitly opt in to data sharing for a specific purpose.

Legal Authorities: To comply with any law, regulation, subpoena, or court order.

4. International Data Transfers

KEYTAKE is based in the United States, and your information may be processed there or in other jurisdictions with potentially different privacy laws. Where required, we implement measures such as Standard Contractual Clauses (“SCCs”), data transfer impact assessments, and additional safeguards to ensure your information receives an adequate level of protection consistent with applicable data protection laws.

5. Your Privacy Rights

Depending on your location, you may have legal rights regarding your Personal Information.

5.1 California Residents

Under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”):

  • Right to Know what Personal Information we collect, how we use it, and with whom we share it;

  • Right to Request Deletion of certain Personal Information; and

  • Right to Non-Discrimination for exercising your rights.

We do not sell or share (for targeted advertising) your Personal Information. To exercise these rights, please email hello@keytake.ai. We may require additional information to verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf, but we may require you to provide written permission or verify your identity directly.

5.2 Canada Residents

We may process your data with express or implied consent. You can withdraw consent at any time by contacting us. In some cases, we are permitted to process data without consent (e.g., for investigations, fraud detection, or if publicly available by law). We will comply with Canadian privacy laws (e.g., PIPEDA) and respond to your access or correction requests within the time frames established by law.

5.3 EU, UK, and EEA Residents

Under the General Data Protection Regulation (GDPR) and the UK GDPR, you have the right to:

  • Access your Personal Information;

  • Rectify inaccurate or incomplete data;

  • Erase your Personal Information (“right to be forgotten”);

  • Restrict or Object to its processing;

  • Data Portability, in applicable circumstances;

  • Withdraw Consent where processing is based on consent; and

  • Complain to a Supervisory Authority if you believe your data is being processed unlawfully.

Our legal bases for processing your data include your Consent, Performance of a Contract, Legitimate Interests (e.g., site security, analytics, improving Services), Legal Obligations, or Vital Interests. You can exercise your rights by contacting hello@keytake.ai.

5.4 Other Jurisdictions

If you reside outside the areas mentioned above, you may still have rights under local law. Please contact us at hello@keytake.ai for any privacy-related inquiries or to exercise applicable rights.

6. Data Retention and Security

We retain Personal Information only as long as necessary for legitimate business, legal, or contractual purposes. We use physical, electronic, and procedural safeguards to protect against data loss, misuse, or unauthorized access. However, no security system is foolproof; you use our Services at your own risk, and we disclaim liability as set forth in Section 9 below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to remember user preferences, analyze site traffic, and improve our Services. Most web browsers accept cookies by default, but you can modify your browser settings to reject or remove them. Note that certain features of our Services may be disabled if you reject cookies.

8. Minor Children

We do not knowingly collect Personal Information from individuals under 13. If we discover we have inadvertently gathered such information, we will promptly delete it and take steps to prevent further collection.

9. Dispute Resolution, Class Action Waiver, and Limitation of Liability

9.1 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND THIS POLICY ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

9.2 Limitation of Liability

UNDER NO CIRCUMSTANCES WILL KEYTAKE OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES OR THIS POLICY. TO THE EXTENT PERMITTED BY LAW, KEYTAKE’S TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL NOT EXCEED THE AMOUNT YOU PAID (IF ANY) FOR ACCESSING OUR SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9.3 Binding Arbitration and Class Action Waiver

Any dispute or claim arising out of or related to this Policy or the Services shall be resolved by final and binding arbitration under the rules of the Singapore International Arbitration Centre (or a comparable institution), unless otherwise required by local law.

  • Class Action Waiver: You agree that any claim must be brought in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

Injunctive Relief: Notwithstanding this arbitration clause, either party may seek injunctive relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

9.4 Indemnification

You agree to indemnify, defend, and hold harmless KEYTAKE and its affiliates, directors, officers, employees, and agents from and against any claims, damages, or expenses (including legal fees) arising out of or related to your use of the Services, your violation of this Policy, or your violation of any rights of a third party.

10. Changes to This Policy

We reserve the right to modify or replace this Policy at any time. If we make significant changes, we will notify you (e.g., by email or prominent notice on our Websites) prior to such changes becoming effective. Your continued use of the Services after the effective date of the updated Policy constitutes acceptance of the revised Policy.

11. Contact Us

For any questions, concerns, or requests about this Policy, please contact us at:
Email: hello@keytake.ai
Mailing Address: KEYTAKE Pte. Ltd.
68 Circular Road, #02-01, 049422, Singapore

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms, including the disclaimers, dispute resolution procedures, and liability limitations, to the fullest extent permitted by law.