Terms of Services
Last Updated: February, 2025
Please read these Terms of Service (“Terms”) carefully before using or accessing any part of https://www.keytake.ai, affiliated websites, apps, emails, social media pages, and related products or services (collectively, the “Services”) provided by KEYTAKE Pte. Ltd. (“KEYTAKE”, “we”, “us”, or “our”). By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any portion, you must discontinue use immediately.
1. Acceptance and Eligibility
Your access to and use of the Services is conditioned upon your acceptance of these Terms. By using the Services, you represent that:
• You are at least the “Minimum Age” (16 years, or the applicable age required by law in your jurisdiction for processing personal data) and capable of forming a binding contract;
• You will register only one account in your true identity, and that any attempt to register false or multiple accounts is strictly prohibited; and
• You are not subject to any existing restriction that prohibits your use of the Services.
By creating an account or using the Services, you consent to receive communications from KEYTAKE via email, text messages, push notifications, or other electronic means.
2. Definitions and Scope
“Customer” means the organization or individual that represents themselves when entering into this Agreement. For users who sign up with a corporate email domain, the organization is deemed the Customer and shall have authority over role assignments and account management.
“Third-Party AI Solutions” refers to publicly or privately available artificial intelligence tools, algorithms, or models integrated into the Services to generate content (“Results”) based on user inputs (“Inputs”). You acknowledge that such Results are provided “as is” and are not definitive or error-free.
3. Use of Artificial Intelligence
The Services may incorporate Third-Party AI Solutions to generate drafts, templates, or recommendations. All AI-generated Results are provided for informational purposes only. KEYTAKE does not warrant the accuracy, completeness, or suitability of these Results, and you remain solely responsible for reviewing, validating, and using such content. KEYTAKE shall have no liability arising from errors, biases, or the unavailability of any AI components.
4. Account Obligations and Security
When you create an account, you must provide accurate, complete, and current information. You are solely responsible for safeguarding your account credentials and for all activity that occurs under your account. Promptly notify us at hello@keytake.ai of any unauthorized use or breach of security. Failure to do so may result in immediate termination of your account.
You may also sign in using Third-Party Accounts (e.g., social media or other providers). KEYTAKE’s access to information from such accounts is governed solely by the applicable third-party terms. KEYTAKE is not liable for any issues arising from such connections.
5. Payment, Subscriptions, and Refunds
If you purchase any paid Services (“Subscription”):
• You agree to pay the applicable fees and any taxes, including possible foreign exchange fees or regional price differences.
• Your payment method will be charged automatically at the commencement of each Subscription period, and your Subscription will automatically renew unless you cancel prior to the renewal date.
• All fees are non-refundable once payment is confirmed and the Service has been accessed. No partial credits or monetary refunds will be provided.
• In the event your Subscription is upgraded, the new Subscription will replace the previous one immediately upon payment confirmation unless otherwise agreed in writing.
Failure to pay may result in suspension or termination of your account, and KEYTAKE reserves the right to continue charging your payment method on file until the outstanding balance is paid.
6. License and Use Rights
Subject to your compliance with these Terms, KEYTAKE grants you a limited, revocable, non-exclusive, non-transferable license to use the Services solely for your internal, non-commercial purposes or as permitted by your Subscription. Commercial usage is permitted only in accordance with the specific terms of your Subscription; any reselling, white labeling, or unauthorized distribution is strictly prohibited unless expressly authorized in writing by KEYTAKE.
By submitting content through the Services, you grant KEYTAKE and its affiliates a worldwide, transferable, sublicensable, royalty-free license to use, copy, modify, distribute, and process that content solely for the purpose of operating, developing, promoting, and improving the Services. This license terminates with the deletion of your content from the Services, subject to reasonable backup and archival processes.
7. Prohibited Conduct
You agree not to:
• Create a false identity or misrepresent your identity.
• Use any automated means (bots, scripts, crawlers) to access or harvest data from the Services.
• Override or circumvent any security features of the Services.
• Use the Services to engage in illegal, defamatory, or harmful conduct.
• Reverse engineer, decompile, or disassemble any part of the Services.
• Interfere with or disrupt the functionality or security of the Services.
Any violation may result in immediate termination of your account and liability for any damages incurred.
8. Third-Party Content and Links
The Services may contain links to third-party websites or content (“Third-Party Sites”). KEYTAKE does not control these sites and is not responsible for their content or practices. Your interactions with any Third-Party Sites are governed solely by their terms and privacy policies.
9. Disclaimers and No Warranty
THE SERVICES, INCLUDING ALL CONTENT, INFORMATION, AND AI-GENERATED MATERIALS, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW:
• KEYTAKE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• KEYTAKE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
• ANY ADVICE OR INFORMATION OBTAINED FROM THE SERVICES IS NOT A SUBSTITUTE FOR PROFESSIONAL CONSULTATION.
10. Limitations on Liability
IN NO EVENT SHALL KEYTAKE OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE.
• KEYTAKE’S AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES IN THE IMMEDIATELY PRECEDING BILLING PERIOD, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• THIS LIMITATION SHALL APPLY TO ALL CLAIMS, INCLUDING THOSE ARISING FROM OR RELATED TO BREACH OF WARRANTY, MISREPRESENTATION, OR ANY OTHER CAUSE OF ACTION, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
11. Dispute Resolution and Arbitration; Class Action Waiver
Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Services, including any claim based on alleged tort, breach of contract, or statutory violation, shall be resolved exclusively as follows:
• Mandatory Binding Arbitration: You and KEYTAKE agree that any disputes shall be finally settled by binding arbitration administered by the Singapore International Arbitration Centre (or a similar institution) under its applicable rules.
• Class Action Waiver: You agree that any claims must be brought solely in your individual capacity, and you waive your right to participate in any class, collective, or representative action.
• Frivolous Claims: Any claim brought in bad faith or found to be frivolous, vexatious, or without merit may result in the prevailing party recovering its reasonable attorneys’ fees and costs.
• Statute of Limitations: Any claim arising out of or related to these Terms must be brought within one (1) year from the date the claim arose.
Nothing in these Terms shall prevent KEYTAKE from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its rights.
12. Governing Law, Jurisdiction, and Forum Selection
These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflicts of law principles. Any litigation (if not subject to arbitration as set forth above) shall be brought exclusively in the courts located in Singapore, and you consent to the personal jurisdiction of such courts.
13. Indemnification
You agree to indemnify, defend, and hold harmless KEYTAKE and its affiliates, officers, directors, employees, agents, partners, and licensors from and against any and all claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
• Your content and use of the Services;
• Your breach of these Terms; or
• Your violation of any rights of a third party or any applicable law.
KEYTAKE reserves the right, at its own expense, to assume the exclusive defense of any claim subject to indemnification by you.
14. Termination
KEYTAKE may suspend or terminate your access to the Services immediately, without prior notice, for any reason, including any breach of these Terms. Upon termination, all rights granted to you under these Terms will immediately cease. Sections that by their nature should survive termination (such as Sections 6, 9, 10, 11, and 13) will remain in full force and effect.
15. Changes to These Terms
We reserve the right to modify or replace these Terms at any time, in our sole discretion. If a material change is made, we will provide at least 30 days’ notice before the new terms take effect. Your continued use of the Services after such notice constitutes your acceptance of the revised Terms.
16. Miscellaneous
• Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
• Waiver: The failure of KEYTAKE to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• Assignment: You may not assign or transfer your rights under these Terms without our prior written consent; however, KEYTAKE may assign these Terms at its sole discretion without notice to you.
• Entire Agreement: These Terms constitute the entire agreement between you and KEYTAKE regarding the Services and supersede all prior agreements or communications regarding the subject matter herein.
• Notices: All legal notices shall be sent electronically to hello@keytake.ai.
17. Publicity
By using the Services, you grant KEYTAKE permission to use your name and logo for customer reference and promotional purposes, subject to your prior notice if you wish to opt out.
Contact Us
For any legal inquiries or questions regarding these Terms, please contact:
Email: hello@keytake.ai